Privacy Policy
Last Updated: February 2026
Plain-language summary: We collect your email address (and payment information if you purchase a product) to deliver our services. We do not sell your data. We use it to provide the product, send relevant marketing communications you can unsubscribe from at any time, and improve our services. We use Meta Pixel and analytics tools to measure ad performance.
1. Introduction
Welcome to Ad Hook Vault ("we," "our," or "us"), operated by KA Digital, LLC d/b/a Ad Hook Vault, a Wyoming limited liability company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at adhookvault.com and use our products and services, including the Creative Intelligence System, Hook Doctor GPT, Content Matrix, and any associated tools or resources (collectively, the "Services").
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not access or use our Services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account or opt in: Email address, first name
- Purchase a product: Billing name, email address, payment card details (processed securely by our payment processor — we do not store full card numbers)
- Contact us: Name, email address, and any information included in your message
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical and usage data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on each page, and navigation paths
- Referring website or ad source
- Geographic location (country/region level, derived from IP)
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies on our website. These fall into three categories:
| Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website and checkout to function | Session cookies, authentication |
| Analytics | Help us understand how visitors use our site | Google Analytics |
| Advertising | Measure ad performance, build retargeting audiences | Meta Pixel (Facebook/Instagram), TikTok Pixel |
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. For Meta Pixel specifically, you can manage your ad preferences through Facebook's Ad Preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: Provide access to purchased products, deliver digital files, and manage your account
- Communications: Send transactional emails (purchase confirmations, access credentials), service updates, and marketing communications
- Advertising measurement: Track conversions and measure the effectiveness of our advertising campaigns via Meta Pixel and similar tools
- Service improvement: Analyze usage patterns to improve user experience, content, and product offerings
- Fraud prevention: Detect and prevent unauthorized access, fraud, or abuse
- Legal compliance: Meet applicable regulatory and legal obligations
3.1 Lawful Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
- Contract performance: To deliver the products and services you purchased
- Consent: For marketing communications — you can withdraw consent at any time
- Legitimate interests: For analytics, fraud prevention, and service improvement, where these interests are not overridden by your data protection rights
- Legal obligation: Where we are required to process data to comply with applicable law
4. Marketing Communications
By providing your email address (through opt-in, purchase, or account creation), you consent to receive marketing communications from us, including:
- Product updates, new features, and content releases
- Educational content related to advertising, hooks, and marketing strategy
- Promotional offers for our products and services
You can opt out at any time by clicking the "unsubscribe" link in any email or by contacting us directly. We will process your request promptly and within the timeframes required by applicable law.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:
- Service providers: Third-party companies that help us operate our business (see Section 5.1). These providers access your information only to perform services on our behalf and are contractually obligated to protect it.
- Advertising platforms: Hashed or pseudonymized data may be shared with advertising platforms (e.g., Meta) for conversion tracking, audience building, and ad optimization.
- Legal requirements: We may disclose information if required by law, subpoena, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5.1 Third-Party Services We Use
| Service | Purpose |
|---|---|
| GoHighLevel | CRM, email marketing, form submissions, checkout and payment processing |
| Meta Pixel | Ad conversion tracking and retargeting (Facebook/Instagram) |
| Google Analytics | Website traffic analysis |
| Google Cloud Storage | Media and file hosting |
| OpenAI (ChatGPT) | Hook Doctor GPT is built on OpenAI's platform; use of the GPT is also subject to OpenAI's Privacy Policy |
| Lovable | Web application hosting for the Creative Intelligence System platform |
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Account and purchase data: For the duration of your account and as required for legal, tax, and accounting purposes
- Marketing data: Until you unsubscribe or request deletion
- Analytics data: Aggregated and anonymized analytics may be retained indefinitely
If you wish to have your personal data deleted, please contact us at the email address below. We will process your request within 30 days.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL), secure payment processing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing in certain circumstances
- Data portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us using the information in Section 13. We will respond within 30 days (or the applicable statutory timeframe).
8.1 California Residents (CCPA)
If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of personal information (we do not sell personal data); and not be discriminated against for exercising your rights.
8.2 EEA/UK Residents (GDPR)
If you are located in the EEA or UK, you have the additional right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete it.
10. International Data Transfers
Your information may be transferred to and processed on servers located in the United States or other countries where our service providers operate, where data protection laws may differ from those in your country of residence. By using our Services, you consent to such transfers. Where required, we rely on standard contractual clauses or other approved transfer mechanisms to ensure adequate protection.
11. Third-Party Links
Our website and products may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please contact us at:
Email: [email protected]
Entity: KA Digital, LLC d/b/a Ad Hook Vault, a Wyoming limited liability company